Global Offices
We Got Your Back: Leadcom’s One-Stop Customization Service
Seating in public areas and office furniture in workspaces play a key role in shaping a better experience. From public spaces such as theatres with the best movie theater seats, auditoriums, libraries, churches, educational institutions, and waiting areas to office buildings, choosing high-quality public seating and office furniture is crucial. In the process of enhancing public spaces and offices, choosing suitable seating and office furniture solutions requires more than just a supplier but also a reliable partner.
At Leadcom, our customer-centric approach delivers a streamlined collaboration from start to finish. From the initial inquiry to after-sales support, we work closely with our clients to bring their unique vision into reality. Our experienced team guides every step, ensuring prompt delivery and complete satisfaction. For dealers, we offer comprehensive assistance to showcase our brands and products effectively. We have your back with customization at our core.
Our Streamlined Process from Concept to Completion
1. Initial Inquiry Stage
At the outset of a partnership, Leadcom ensures a responsive and attentive approach, initiating every collaboration with a deep understanding of your needs and goals. Every inquiry from our partners receives a timely and helpful response, laying the foundation for a tailor-made solution. Understanding client needs becomes our cornerstone, laying the foundation for a collaborative journey.
2. Sales Team Engagement
Our experienced sales team acts as guides to lead you through different product features and customization options. Your project will be in good hands with a team you can trust – over 50% of our sales members have 10 years of world-class experience and a proven ability to help you overcome challenges and changing demands. Whether you require a standard model or a custom piece, we will guide you through the possibilities. The collaborative nature of this partnership ensures that every unique need is met with the perfect solution.
3. Made-To–Measure Service
We provide a comprehensive Made-To-Measure customization service for office furniture and public seating solutions, offering tailored support from concept to installation to create unique designs that maximize aesthetics, functionality, and space utilization. By working closely with you throughout the process, Leadcom helps turn vision into reality through customized service that achieves the perfect fit in terms of style, purpose, quality, and accessibility, resulting in exceptional facilities that stand out from the crowd.
4. Project Management Support
Once the project plan is finalized, our overall project management team oversees everything from conceptualization to installation. They coordinate efficiency in all aspects, from confirming product specifications to managing manufacturing, quality testing, logistics, and on-site installation, ensuring timely delivery and problem resolution and giving you peace of mind throughout the entire project life cycle.
5. High-Quality Production Capabilities
Our factory is ISO 9001 certified and follows 6S production management to ensure industry-exclusive product and service quality. We use advanced and fully automated production equipment to ensure efficiency. In addition, we also provide flexible customization services, which can configure personalized complete production line solutions according to your needs.
6. After-Sales Service
Installation is not the end of your journey with Leadcom, but the beginning – as we don’t just make sales, we make lasting relationships. Leadcom offers a 5-year manufacturer’s limited warranty and the ultimate customer care with our lifetime after-sales service, providing support and assistance throughout your entire ownership. You can rest assured knowing we are committed to your long-term satisfaction.
Our Professional Marketing Support for Dealers
- Comprehensive Brand-Level Support
At Leadcom, in addition to meticulous client service, it is also one of our missions to assist our dealers in successfully promoting our brand. Our extensive international certifications, including BIFMA, ISO, FSC, and BSi, validate the consistency of our seating quality. Our rigorous testing procedures are the guarantee we give our dealers, reinforcing their confidence in the durability and safety of Leadcom products.
- Innovative Marketing Materials
Our dealers have access to various marketing materials, allowing them to showcase Leadcom’s products effectively. From brochures to digital content, these materials enable our dealers to share the brand’s superior quality with potential clients.
- Global Trade Shows
Participating in over 15 specialized trade shows annually across diverse industries, including cinema, auditoriums, education, waiting areas, and workspaces, we actively engage in the heart of innovation.
Our focus at these events extends beyond merely showcasing products – our goal is to establish meaningful connections through face-to-face conversations. Meeting customers and dealers in person, actively listening to their experiences, and drawing inspiration from their challenges, we gain valuable insights that fuel innovation. The feedback we gather enables continuous product improvement, ensuring effective solutions to real-world problems.
Trade shows also offer opportunities to expand our dealer network through new partnerships. Most importantly, they bring us closer to our users, allowing us to consistently excel at providing the experiences and solutions they genuinely need.
- Integration of Suppliers
Our integrated supplier structure creates a streamlined supply chain for public seating and office furniture manufacturing and distribution. Dealers can leverage our resources and connections to execute projects efficiently.
With customer-focused collaboration from inspiration to installation, our attentive team and advanced capabilities ensure an exceptional customization experience. As a trusted public seating and office furniture manufacturer, Leadcom strives to be your one-stop partner.
